Last Updated: [29th May, 2025]
Welcome to the official website of 1Cell.Ai (OneCell Diagnostics India Private Limited), accessible at (https://1cell.ai/in/). By using this website, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.
1. Acceptance of Terms
By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use the website.
2. Use of the Website
The content provided on this website is for general informational purposes only and is subject to change without notice. You agree to use this site only for lawful purposes. Any unauthorised use of this website may result in legal action under applicable Indian laws.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of 1Cell.Ai (OneCell Diagnostics India Private Limited) or its licensors, and is protected under Indian and international intellectual property laws.
You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from this website without prior written consent from 1Cell.Ai (OneCell Diagnostics India Private Limited).
4. Third-Party Links
This website may include links to third-party websites for your convenience. These links do not imply endorsement or responsibility for the content on such websites. 1Cell.Ai (OneCell Diagnostics India Private Limited) does not accept liability for any loss or damage resulting from your use of these third-party sites.
5. Disclaimer of Warranties and Limitation of Liability
This website and its contents are provided on an “as is” and “as available” basis. 1Cell.Ai (OneCell Diagnostics India Private Limited) makes no warranties or representations, express or implied, about the accuracy, completeness, reliability, or suitability of the information on this site.
We shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, or other intangible losses, resulting from the use or inability to use the website.
Nothing in these Terms excludes any liability which may not be excluded under applicable Indian law.
6. Indemnification
You agree to indemnify, defend, and hold harmless 1Cell.Ai (OneCell Diagnostics India Private Limited), its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, losses, and expenses (including legal fees) arising out of your use of this website or your violation of these Terms and Conditions.
7. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. You irrevocably submit to the exclusive jurisdiction of the courts located in Maharashtra, India, for the resolution of any disputes arising under or in connection with these terms.
8. Modifications to Terms
1Cell.Ai (OneCell Diagnostics India Private Limited) reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on this website. Continued use of the site constitutes your acceptance of the updated terms.
9. Refund and Cancellation
Due to the specialized nature of our services involving clinical diagnostics and cancer testing through blood and tissue samples, refunds and cancellations are generally not permitted once a sample has been collected and the testing process has commenced.
However, cancellations prior to sample collection may be considered on a case-by-case basis and must be requested in writing via our official communication channels. In such cases, an administrative or processing fee may be deducted.
No refunds will be issued:
- Once the sample has been collected and logged for processing
- For delays caused by incorrect or incomplete information provided by the user
- If the test result is inconclusive due to sample quality or biological limitations
If you have concerns about your eligibility for a refund or cancellation, please contact our support team here (https://1cell.ai/in/contact/).
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please reach out to us here (https://1cell.ai/in/contact/).
