Privacy Policy
How 1Cell.Ai collects, uses, protects, and manages information shared through our platforms and services.
11 May 2026
1Cell.Ai Inc. (OneCell Diagnostics India Private Limited)
1cell.ai/in
- Introduction
- 01 Information We Collect
- 02 How We Use Information
- 03 Compliance with Applicable Laws
- 04 Legal Bases for Processing
- 05 Disclosure of Information
- 06 Cookies and Tracking
- 07 International Transfers
- 08 Retention
- 09 Security
- 10 Your Rights
- 11 Marketing Communications
- 12 Children and Minors
- 13 Third-Party Links
- 14 Changes to This Policy
- 15 Contact Us
Introduction
1Cell.Ai (OneCell Diagnostics India Private Limited) (“1Cell.Ai,” “Company,” “we,” “our,” or “us”) respects privacy and is committed to processing personal information in a lawful, fair, transparent, and secure manner. This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal information when you interact with us in connection with our Site, products, platforms, services, and business operations.
This Privacy Policy applies to:
- Visitors to our website at https://1cell.ai/in ("Site");
- Users of our products, applications, portals, or services;
- Individuals and organizations that contact us through forms, events, support, or business communications;
- Candidates, vendors, customers, partners, and other persons whose personal information we process in the course of business.
If local law provides greater protection or imposes additional requirements, those laws will apply in addition to this Privacy Policy. Where required by law, you may also receive supplementary notices at the point of collection. By accessing or using our Site or services, you acknowledge that you have read this Privacy Policy. To the extent permitted by law, your use of the Site or services constitutes your understanding of the practices described here.
Information We Collect
We may collect personal information directly from you, automatically through your use of our Site or services, and from third parties.
A. INFORMATION YOU PROVIDE TO US
You may provide personal information such as:
- Name, email address, phone number, and mailing address
- Company or organization name, department, designation, and professional details
- Country, region, or location
- Billing, invoicing, and payment-related information
- Communications, inquiries, feedback, or support requests
- Information submitted through forms, registrations, demos, webinars, surveys, events, or downloads
- Resume, employment, or recruitment-related information
- Account credentials or profile information
- Any other information you choose to provide
Where relevant to our services, we may also collect or receive professional, institutional, clinical, diagnostic, research, or health-related information. You should not provide sensitive personal information unless it is necessary for the stated purpose and lawfully requested or otherwise permitted.
B. INFORMATION COLLECTED AUTOMATICALLY
When you access or use our Site or services, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type and identifiers
- Operating system
- Internet service provider
- Approximate geographic location
- Pages viewed and time spent
- Clickstream, navigation, and session data
- Referring and exit URLs
- Access timestamps
- Cookies and similar tracking technologies
C. INFORMATION FROM THIRD PARTIES
We may obtain information from:
- Business and channel partners
- Enterprise customers and counterparties
- Recruitment platforms
- Analytics, advertising, and technology providers
- Public databases and professional networks
- Event organizers
- Social media platforms, subject to your privacy settings and applicable law
How We Use Information
We process personal information for the following purposes, as applicable:
A. SERVICE DELIVERY AND BUSINESS OPERATIONS
- To provide, operate, maintain, and improve our Site, products, and services
- To manage accounts, subscriptions, and business relationships
- To process transactions, requests, and customer support matters
- To fulfill contractual obligations
B. COMMUNICATIONS
- To respond to inquiries and support requests
- To send service-related, administrative, and transactional communications
- To send marketing communications, newsletters, and event invitations where permitted by law
- To personalize communications and content
C. ANALYTICS AND PRODUCT IMPROVEMENT
- To analyze usage patterns and improve functionality
- To conduct research, development, testing, and analytics
- To measure website performance, engagement, and campaign effectiveness
- To develop new products, services, and features
D. SECURITY, COMPLIANCE, AND LEGAL PURPOSES
- To detect, prevent, and investigate fraud, misuse, abuse, security incidents, and unauthorized access
- To enforce our terms, policies, and legal rights
- To comply with applicable legal, regulatory, tax, accounting, audit, and reporting obligations
- To protect the rights, property, safety, and security of the Company, our users, customers, partners, and others
Compliance with Applicable Laws
Where required by law, we will obtain consent or provide notice at the time of collection, and we will process personal information only for specified, lawful, and disclosed purposes. We may also rely on other legal bases or permissions available under applicable law, including contractual necessity, legitimate interests, compliance obligations, and protection of legal rights, as recognized in the relevant jurisdiction.
If you are an individual user in a market where additional consumer protections apply, those rights and protections will apply in addition to this Privacy Policy. Nothing in this section is intended to limit any rights or remedies that may otherwise apply under applicable law. Depending on the relationship and applicable law, we may act as a controller/fiduciary or as a processor/service provider.
Legal Bases for Processing
Where applicable law requires a legal basis for processing, we may rely on one or more of the following:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests, provided those interests are not overridden by your rights and interests
- Protection of vital interests
- Establishment, exercise, or defense of legal claims
Where processing is based on consent, you may withdraw consent at any time, subject to legal or contractual restrictions and the lawfulness of processing before withdrawal. At or before the time you provide consent, we will provide a specific notice detailing the personal data collected and the purpose of processing.
This notice and this Privacy Policy are available in English. It may be made available in any other language upon your request. Based on the jurisdiction in which the user is located, the user shall have the right to nominate an individual to exercise their rights in the event of death or incapacity.
Disclosure of Information
We do not sell personal information. We may disclose personal information in the following circumstances:
A. SERVICE PROVIDERS AND VENDORS
We may share personal information with third-party service providers that help us with:
- Cloud hosting and infrastructure
- Website and application support
- Analytics
- CRM and communication tools
- Marketing services
- Payment processing
- IT, cybersecurity, and technical support
- Recruitment and HR support
These parties may use personal information only as necessary to perform services on our behalf and are expected to maintain confidentiality and appropriate safeguards.
B. BUSINESS TRANSFERS
We may disclose personal information in connection with:
- Mergers, acquisitions, financing, restructuring, or reorganization
- Sale or transfer of assets or business units
- Due diligence related to such transactions
C. LEGAL AND REGULATORY DISCLOSURES
We may disclose personal information where we believe disclosure is necessary to:
- Comply with applicable law or lawful requests
- Respond to court orders, subpoenas, regulators, or governmental authorities
- Enforce agreements and policies
- Investigate fraud, misconduct, security incidents, or other unlawful activity
- Protect rights, safety, and security
D. AFFILIATES AND ADVISORS
We may share personal information with our affiliates, auditors, insurers, legal counsel, consultants, and other professional advisors, subject to confidentiality obligations.
Users must not provide personal information that they are not authorized to disclose or that is prohibited by applicable law. Any clinical, diagnostic, research, or health-related information is processed only on the basis of your explicit consent and is subject to applicable legal safeguards.
Cookies and Tracking
We use cookies, pixels, SDKs, analytics tools, and similar technologies to:
- Enable core functionality
- Remember preferences
- Analyze traffic and usage
- Measure campaign performance
- Improve user experience
- Personalize content and communications
Some cookies may be placed by third parties. We use essential cookies for functionality and non-essential cookies only where consent is obtained, if required by law. Where required by law, we will obtain consent for non-essential cookies and provide a mechanism to manage preferences. You may also control cookies through your browser settings, although disabling some cookies may affect functionality.
International Transfers
Because we operate internationally, personal information may be transferred to, stored in, and processed in countries other than the country in which it was collected, including countries where we, our affiliates, or our service providers operate. These countries may have different data protection standards from your country of residence.
Where required, we will implement appropriate safeguards for cross-border transfers, which may include contractual protections and other lawful transfer mechanisms recognized under applicable law. By using our Site or services, you acknowledge that your information may be transferred internationally, to the extent permitted by applicable law.
Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes for which it was collected
- Provide services and maintain business relationships
- Comply with legal, tax, accounting, audit, regulatory, and reporting obligations
- Resolve disputes
- Enforce agreements
- Maintain security and prevent fraud
Retention periods may vary based on the nature of the information, the purpose of processing, contractual requirements, and applicable legal obligations. When information is no longer required, we may delete, anonymize, or de-identify it, subject to applicable law.
Security
We maintain reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. These safeguards may include:
SECURITY MEASURES
- Access controls and authentication
- Encryption and secure transmission protocols
- Network and endpoint security measures
- Logging and monitoring
- Confidentiality obligations for personnel
- Vendor due diligence and security assessments
Please note that any method of transmission or storage is not completely secure, and we cannot guarantee absolute security. We encourage you to exercise caution when transmitting personal information online.
Your Rights
Subject to applicable law and your jurisdiction, you may have the right to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion or erasure
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing
- Request information about how your personal information is processed
- Opt out of marketing communications
- Lodge a complaint with a competent authority, where applicable
Rights may differ depending on the jurisdiction in which you are located. We may require verification of identity before acting on a request. We may also decline a request where permitted or required by law.
Marketing Communications
Where permitted by law, we may send promotional communications about our products, services, events, and updates. You may opt out of marketing communications by:
- Clicking the unsubscribe link in an email; or
- Contacting us using the details below
Please note that even if you opt out of marketing communications, we may still send non-promotional messages, including service, administrative, transactional, compliance, or security notices. For any relevant business communications, we may also comply with applicable commercial email rules, including accurate sender information, subject lines, identification requirements, opt-out mechanisms, and a valid physical address where required.
Children and Minors
Our Site and services are not directed to children under 18 years of age or the minimum age required under applicable local law. We do not knowingly collect personal information from children without appropriate authorization, consent, or other lawful basis as required.
If we learn that we have collected information from a child in violation of applicable law, we will take appropriate steps to delete it. Where local law requires heightened protections for minors, we will apply those protections. Where local law requires a lower or higher age threshold, that threshold will apply.
Third-Party Links
Our Site may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal obligations, technology, or business practices. The updated version will be posted on this page with a revised “Last Updated” date.
Where required by law, we may also provide additional notice or seek renewed consent. Your continued use of our Site or services after the effective date of any update constitutes acceptance of the revised policy, to the extent permitted by law.
Contact Us
For inquiries or to exercise your rights, please contact our Privacy Lead / Grievance Officer:
PRIVACY LEAD / GRIEVANCE OFFICER
- Email: [email protected]
- Company: 1Cell.Ai Inc. (OneCell Diagnostics India Private Limited)
- Website: https://1cell.ai/in
Questions About Our Privacy Practices?
If you have any questions regarding this Privacy Policy or how your information is handled,
please contact our team.