FAQ #1 –
How can I order for an NGS test from 1Cell.Ai?
Tests can be ordered by reaching out on 180012312355, 90221 37932 or submitting a request on [email protected] or contacting the 1Cell representative
FAQ #2 –
How will I receive the patient test report?
The test report is sent to the patients on the email id shared with us at time of sample collection, can also be shared with you if requested
FAQ #3 –
Whom should I contact if I have questions on the test results?
The 1Cell.Ai team of Genomic specialists are available to answer your queries on the test results
FAQ #4 –
What happens if the sample is not viable or report is inconclusive?
The 1Cell.Ai team of Genomic specialists will contact you incase the results are inconclusive
FAQ #5 –
Does 1Cell.Ai have genetic counselling services?
Yes 1Cell.Ai provides genetic counselling services as requested